Domain Registrar & Domain Registrant Policy

Introduction

Fcs-Hosting.com, managed by Fs Integrated Solutions (202403064487), is a premier web hosting provider headquartered in Merlimau, Melaka, Malaysia. Our office is located at JC 4631, Jalan Merlimau Permai 6, Taman Merlimau Permai, 77300 Merlimau, Melaka. We are committed to delivering top-notch hosting services that cater to businesses of all sizes. As part of our offerings, we provide comprehensive domain registration and management services. This document details our Domain Registrar and Domain Registrant Policy, outlining the responsibilities and expectations for both parties involved in the domain registration process.

Domain Registrar Responsibilities

As a Domain Registrar, Fcs-Hosting.com acts as an official entity authorized to manage the reservation of domain names on the internet. Our primary responsibilities include:

  1. Domain Name Registration:

    • Availability Checks: We assist clients in checking the availability of their desired domain names across various top-level domains (TLDs). This process involves querying the domain registry to confirm that the chosen domain name is not already in use.
    • Submission of Registration Requests: Upon selecting an available domain name, we submit the registration request to the appropriate domain registry on behalf of the registrant. This includes handling the technical aspects of domain registration, such as DNS configuration.

  2. Domain Renewal:

    • Automated Reminders: Fcs-Hosting.com is committed to ensuring that domain names registered through our platform do not unintentionally expire. We send automated renewal reminders to registrants before the domain’s expiration date.
    • Auto-Renewal Option: To further safeguard against accidental expiration, we offer an auto-renewal option. This feature automatically renews the domain name for another term, charging the registrant’s preferred payment method.

  3. WHOIS Data Management:

    • Accurate Data Submission: We are responsible for submitting accurate WHOIS data to the domain registry. This data typically includes the registrant’s name, physical address, email address, phone number, and the administrative and technical contacts.
    • WHOIS Privacy: To protect the personal information of our clients, Fcs-Hosting.com offers WHOIS privacy services where legally applicable. This service masks the registrant’s personal information in the public WHOIS database, replacing it with our proxy information.

  4. Compliance with ICANN Policies:

    • Adherence to Guidelines: Fcs-Hosting.com strictly adheres to the policies and guidelines established by the Internet Corporation for Assigned Names and Numbers (ICANN). This includes compliance with domain name registration processes, transfer procedures, and dispute resolution mechanisms.
    • Prevention of Domain Hijacking: We implement security measures to prevent unauthorized transfers or changes to domain registrations. This includes offering two-factor authentication (2FA) and other security protocols.

  5. Support and Assistance:

    • Dedicated Support Team: Our knowledgeable support team is available to assist registrants with any domain-related inquiries or issues. Whether it’s a technical issue, a billing question, or a transfer request, our team is here to help.
    • Domain Transfers: We facilitate the smooth transfer of domain names between registrars. This process includes providing the registrant with an authorization code (EPP code) and guiding them through the transfer steps.

Domain Registrant Responsibilities

As a Domain Registrant, the client holds several key responsibilities regarding the management, use, and upkeep of their registered domain names:

  1. Accurate Information Submission:

    • Initial Registration: Registrants are required to provide accurate and complete information during the domain registration process. This includes their full legal name, physical address, email address, and phone number.
    • Information Updates: It is the registrant’s responsibility to keep this information up to date. Any changes to contact information should be promptly updated in the WHOIS database to avoid potential issues with domain management or renewal.

  2. Domain Name Use:

    • Legal Compliance: Registrants must ensure that their domain names are used in accordance with all applicable local, national, and international laws. This includes refraining from using the domain for activities such as phishing, spamming, distributing malware, or infringing on intellectual property rights.
    • Content Responsibility: The registrant is responsible for all content hosted under their domain name. This includes ensuring that the content does not violate any third-party rights or regulations.

  3. Timely Renewal:

    • Renewal Obligations: Registrants are responsible for ensuring that their domain names are renewed before the expiration date. Failing to renew a domain name may result in its deletion, after which it could be re-registered by another party, potentially leading to the loss of the domain.
    • Monitoring Expiration Dates: It is advisable for registrants to monitor their domain expiration dates and take advantage of Fcs-Hosting.com’s automated reminders and auto-renewal options to prevent any lapses.

  4. Dispute Resolution:

    • Compliance with UDRP: Registrants must comply with the Uniform Domain-Name Dispute-Resolution Policy (UDRP) as established by ICANN. This policy provides a framework for resolving disputes between domain name registrants and third parties who may have a legitimate claim to the domain name.
    • Cooperation in Dispute Resolution: In the event of a dispute, registrants are expected to cooperate with the dispute resolution process, including providing any necessary documentation and adhering to the decisions made by the dispute resolution provider.

  5. Transfer of Ownership:

    • Proper Transfer Procedures: If a registrant wishes to transfer their domain name to another party, they must follow the appropriate procedures. This includes obtaining an authorization code from Fcs-Hosting.com and ensuring that the WHOIS information is updated to reflect the new owner’s details.
    • Verification and Consent: The transfer process requires the registrant to verify their identity and consent to the transfer. This helps prevent unauthorized transfers and ensures that the domain name is transferred securely.

  6. Security and Protection:

    • Account Security: Registrants are responsible for securing their Fcs-Hosting.com account and ensuring that their login credentials are kept confidential. We recommend using strong, unique passwords and enabling two-factor authentication (2FA) to enhance security.
    • Protection Against Unauthorized Access: Registrants should regularly monitor their domain accounts for any suspicious activity and report any potential security breaches to Fcs-Hosting.com immediately.

 

At Fcs-Hosting.com, we are dedicated to providing our clients with a secure and reliable domain registration experience. By adhering to the responsibilities outlined in this policy, both Fcs-Hosting.com as the Domain Registrar and our clients as the Domain Registrants can work together to ensure a smooth, compliant, and secure domain management process. Our commitment to transparency and adherence to industry standards ensures that our clients can confidently manage their online presence, knowing that their domains are in safe hands.